Why This Matters to You
When you buy from AXOCOM, you want to know exactly how your money is handled. This page explains our payment rules in plain language so there are no surprises.
1. Prices and Taxes
All prices are shown in USD. Before you pay, checkout will show you the full total โ including any taxes and shipping costs.
2. Placing an Order
When you place an order, you are confirming two things:
1. You are allowed to use the payment method you entered. 2. You agree to let us charge the full order amount.
3. Billing Mistakes
Spotted a charge that looks wrong? Here is what to do:
1. Email us straight away at Support@AXOCOM.shop. 2. We will look into it and fix any error as quickly as we can.
4. Refunds
If a refund is approved, the money goes back to your original payment method within 5โ10 business days. See our Return Policy for full details.
5. Disputes and Chargebacks
If a charge does not look right, please contact us first at Support@AXOCOM.shop. Most problems get sorted out faster by talking to us directly than by going through your bank. Starting a chargeback before reaching out to us can slow things down for everyone.
6. Cancelled Orders
- Cancelled before your order ships โ you get a full refund.
- Cancelled after your order ships โ our return process applies.
7. Updates to These Terms
We may change these billing terms at any time. Whatever is on this page right now is the current version.
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Got a billing question? Email Support@AXOCOM.shop or call +1 (713) 633-6243.