1. About AXOCOM
AXOCOM ("we", "us", "our") runs this online store selling ELECTONICS PHONE EARPHONES. This Privacy Policy tells you exactly what personal data we collect, why we collect it, and what control you have over it. Using our website or placing an order means you accept the practices set out below.
2. What Data We Collect
We gather two types of information โ what you give us directly, and what is collected automatically as you browse.
- Identity & contact data: your name, email address, phone number, and shipping and billing address.
- Order data: items purchased, order value, and payment confirmation (full card numbers are never stored by us).
- Technical data: IP address, browser type, device details, and pages you visit.
- Marketing data: your stated preferences for receiving newsletters and promotional offers.
3. Why We Use Your Data
- Order fulfilment โ to process payment, arrange shipping, and handle customer support queries.
- Order communications โ confirmations, dispatch updates, and responses to your messages.
- Store improvement โ analysing how visitors use the site so we can make it work better.
- Marketing โ newsletters and offers sent only when you have opted in; unsubscribe any time.
- Legal compliance โ meeting tax, accounting, and fraud-prevention obligations.
4. How We Protect Payment Information
Payments are handled exclusively by PCI-DSS compliant providers over encrypted SSL/TLS connections. AXOCOM never sees or stores your full card details at any point.
5. Our Use of Cookies
Cookies allow us to keep your cart active, remember your preferences, measure site traffic, and tailor offers. You can adjust or remove cookies through your browser settings whenever you like.
6. Who We Share Your Data With
We do not sell your personal data โ ever. Data is shared only with trusted partners who help us operate the store: payment providers, shipping carriers, our e-commerce platform (Shopify), and analytics tools. Each partner receives only the data they need to carry out their specific service.
7. How Long We Keep Your Data
Your personal data is retained only for as long as needed to complete your orders and satisfy our legal, tax, and accounting obligations.
8. Your Rights Over Your Data
You have the right to access, correct, or delete your personal data. You can also object to or restrict how it is processed, and withdraw marketing consent at any time. To exercise any of these rights, email us at Support@AXOCOM.shop.
9. Children's Privacy
This store is not directed at anyone under 16. We do not knowingly collect data from children. If you think a child has submitted personal data to us, please get in touch and we will remove it promptly.
10. Policy Updates
We may revise this Privacy Policy periodically. Any changes will appear on this page alongside an updated "Last updated" date.